Refund policy
Right of Withdrawal
We distinguish between short-term and long-term rentals:
Short-term rentals (up to 2 months)
- Cancel at least 6 days before delivery → 100% refund
- Cancel within 5 days before delivery or return early → no refund
Long-term rentals (3+ months)
- Cancel before shipment → 100% refund
- Cancel after item was dispatched but before delivery → refund minus shipping fees
- After receiving the product, you have 14 days to cancel, but:
- A minimum of 3 months rental fee applies
- Delivery and return costs are charged
👉 For full details, please see our Terms of Service:
https://www.parently.se/policies/terms-of-service