Refund policy

Right of Withdrawal

We distinguish between short-term and long-term rentals:

Short-term rentals (up to 2 months)

  • Cancel at least 6 days before delivery → 100% refund
  • Cancel within 5 days before delivery or return early → no refund

Long-term rentals (3+ months)

  • Cancel before shipment → 100% refund
  • Cancel after item was dispatched but before delivery → refund minus shipping fees
  • After receiving the product, you have 14 days to cancel, but:
    • A minimum of 3 months rental fee applies
    • Delivery and return costs are charged

👉 For full details, please see our Terms of Service:
https://www.parently.se/policies/terms-of-service